Privacy Policy

Effective Date: April 1, 2026

Cash For Junk Scrap Cars ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website cashforjunkscrapcars.com, submit a quote request, or interact with our marketing communications.

Information We Collect

We collect the following types of personal information:

• Contact Information: Full name, phone number, and email address.
• Vehicle Information: Vehicle year, make, model, VIN (Vehicle Identification Number), title status, and vehicle condition.
• Location Information: Pickup address, city, state, and zip code.
• Usage Data: IP address, browser type, pages visited, time spent on site, and referring URLs collected automatically through cookies and analytics tools.

How We Collect Information

We collect information through:

• Quote Request Forms: When you submit a form on our website to receive a cash offer for your vehicle.
• Direct Communication: When you call, email, or text us directly.
• Cookies and Analytics: We use Google Analytics (GA4) to understand website traffic and user behavior. No personally identifiable information is shared with Google.

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide you with an accurate quote, schedule vehicle pick-up, and process payments.
• Communication: To follow up on your inquiry via phone, text, or email regarding your quote or our services.
• Marketing Communications: With your explicit consent, we may send you promotional emails about our services, special offers, seasonal promotions, and updates. These communications are sent through Amazon Simple Email Service (Amazon SES).
• Service Improvement: To analyze website usage patterns and improve our website and customer experience.

Email Marketing and Communications

We send marketing emails only to individuals who have provided their explicit, opt-in consent through our website forms. When you submit a quote request form on our website, you acknowledge and agree that we may contact you via email for marketing purposes related to our vehicle buying services.

Our email marketing practices include:

• Opt-In Consent: We only send marketing emails to recipients who have actively consented by submitting a form on our website and agreeing to our Terms of Service.
• Clear Identification: Every email we send clearly identifies Cash For Junk Scrap Cars as the sender and includes our physical mailing address.
• Easy Unsubscribe: Every marketing email includes a clear, one-click unsubscribe link. We honor all unsubscribe requests within 10 business days.
• No Purchased Lists: We never purchase, rent, or use third-party email lists. All recipients have a direct, verifiable relationship with our business.
• Honest Subject Lines: We do not use deceptive or misleading subject lines in our emails.

CAN-SPAM Act Compliance

We fully comply with the CAN-SPAM Act of 2003. In accordance with this law:

• We do not use false or misleading header information or subject lines.
• We identify all commercial messages as advertisements where required.
• We include our valid physical postal address in every email.
• We provide a clear and conspicuous way to opt out of future emails.
• We process opt-out/unsubscribe requests promptly, within 10 business days.
• We do not charge a fee or require any information beyond an email address to process an unsubscribe request.

Your Rights and Choices

You have the following rights regarding your personal information:

• Opt-Out of Marketing: You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email or by contacting us directly at [email protected].
• Access Your Data: You may request a copy of the personal information we hold about you.
• Correct Your Data: You may request corrections to any inaccurate personal information.
• Delete Your Data: You may request that we delete your personal information from our records. We will comply unless we are legally required to retain it.

To exercise any of these rights, please contact us at [email protected] or call (773) 302-2202. We will respond to all requests within 30 days.

Data Protection and Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted through our website.
• Secure storage of personal data with access limited to authorized personnel only.
• Regular review of our data collection, storage, and processing practices.

Data Sharing and Third Parties

We do not sell, trade, or rent your personally identifiable information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use trusted third-party services such as Amazon SES (for email delivery) and Google Analytics (for website analytics) that process data on our behalf and are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you request deletion of your data, we will remove it from our active systems within 30 days.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:

Cash For Junk Scrap Cars
512 E 156th St, Harvey, IL 60426
Phone: (773) 302-2202
Email: [email protected]